Shipping Policy

Last Updated: August 2026

We’re a small shop, and every Lost & Found order is packed with care. Please review our shipping information below before placing your order.

Processing Times

Orders are typically processed and shipped within 2–5 business days after purchase.

During vintage drops, events, holidays, or other high-volume periods, processing may take a little longer. We appreciate your patience!

Shipping Rates

Shipping rates are calculated at checkout based on your order and selected shipping method.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Delivery Times

Delivery times shown at checkout are estimates provided by the shipping carrier and begin after your order has been processed and shipped.

Carrier delays, weather, holidays, and other circumstances outside of our control may affect delivery times.

Please Double-Check Your Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We’ll do our best to update it before your order ships, but we cannot guarantee changes once an order has been processed.

We are not responsible for packages delivered to an incorrectly entered address.

Lost Packages

If your tracking information shows that your package has been lost or has stopped moving for an extended period, please contact us.

We’ll work with you and the shipping carrier to help determine what happened and find a fair resolution.

Damaged Orders

If your order arrives damaged during shipping, please contact us as soon as possible and include photos of the item and packaging.

We’ll review the situation and work with you to determine an appropriate resolution.

Packages Marked as Delivered

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier.

If you still cannot locate your package, please reach out to us and we’ll do our best to help.

Returns & Exchanges

All sales are final unless otherwise required by applicable law. Please review our Return & Refund Policy for additional information before purchasing.

Questions?

Have a shipping question before placing your order? Reach out through our contact page and we’ll be happy to help.